Aspray, a leading specialist in property damage insurance claim management, has announced the appointment of Richard O’Flaherty as its new Loss Assessor for Bristol South, reinforcing the company’s commitment to supporting homeowners and businesses throughout the area.
Bringing extensive experience from across the insurance claims sector, along with a Cert CILA qualification, Richard adds both technical insight and a strong customer-focused approach to the team. His career has involved close collaboration with policyholders, contractors, and insurers, helping to secure fair outcomes and streamlined claims processes. With a background in running his own business, a business degree, and building insurance qualifications, he is well placed to guide customers through the complexities of property damage claims.
Richard also offers hands-on knowledge of renovation and construction, having refurbished several properties himself. This practical understanding further strengthens his ability to oversee reinstatement works on behalf of Aspray customers.
Speaking about his new role, Richard said:
“I’ve always enjoyed working closely with people and helping them through challenging times. Every claim is unique, a constant challenge, and a constant opportunity to learn. My background as a homeowner, business owner and claims professional means I understand exactly what my customers are going through. I see each claim as a project, and my focus is always on making the process smoother and better for the policyholder.”
In his position at Aspray Bristol South, Richard will oversee claims from start to finish, including damage assessment, insurer liaison and the coordination of professional repair services, ensuring a seamless and supportive experience for every customer.
